For any change in approach to occur, a change in behavior has to happen. Our ​soft skill development & behavioral training program involves a blend of skills needed in interpersonal relationships, productive emotions, effective communications, and engaging attitudes. It helps employees analyze their present behavior patterns and equips them with new skills to develop new habits and eventually attain better results.

    Our Soft Skills Development Solutions


    Express thoughts and ideas respectfully

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    Spoken Communication

    Master effective speaking

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    Negotiation Skills

    Improve communication and deal-making

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    Enhance problem-solving and decision-making

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    Self Motivation

    Unlock full potential, achieve success

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    Stress Management

    Identify and manage work-related stress

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    Team Building Training

    Strengthen team collaboration

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    Time Management

    Prioritize tasks, manage time

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    Corporate Etiquettes

    Build professional relationships

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    Change Management

    Adapt to change confidently

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    Comfort Zone To Growth Zone

    Reach beyond limits, develop goals

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    Critical Thinking

    Enhance decision-making and problem-solving

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    Cross Cultural Étiquettes

    Build bridges between norms

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    Demonstrating Ownership

    Take ownership, responsibility for tasks

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    Effective Business Writing

    Craft impactful writing

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    Email Writing

    Improve professional email communication

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    Emotional Intelligence

    Nurture trust, respect, understanding

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    Execution Excellence

    Achieve desired results, accelerate success

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    Giving & Receiving Feedback

    Strengthen relationships, improve output

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    Goal Setting

    Set purposeful stepping stones

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    Developing Growth Mindset

    Promote self-awareness, learning, innovation

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    Influencing Skills

    Lead with persuasive ideas

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    Key Account Management

    Maximize revenue potential

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    Personal Effectiveness

    Transform goals into reality

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    Planning & Organizing

    Streamline thought process

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    Presentation Skills

    Enhance communication and delivery

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    From Problems to Possibilities

    Overcome challenges at work

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    Achieving Results through Coaching

    Maximize team potential, productivity

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    Productivity & Managing Self Goals

    Master effective goal setting

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    The Art of Selling Effectively

    Bridge customer needs and solutions

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    Situational Leadership

    Flexible leadership, maximize output

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    Stakeholder Management

    Listen, gain valuable insights

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    Strategic Planning

    Contribute to long-term success

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    Value Selling

    Implement value-based selling strategies

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    Workplace Decorum

    Learn from mistakes, take responsibility

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    Zoom Etiquettes

    Professional virtual meeting conduct

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    Client Communication

    Enhance interactions, build rapport

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    People Management

    Enable effective teamwork, inspire trust

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    Effective Meeting Skills

    Make meetings productive

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    Conflict Management

    Maintain workplace harmony, productivity

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    Corporate Soft Skills Training for Employee Development

    In today’s dynamic business landscape, it is becoming increasingly evident that technical expertise alone does not guarantee success. Discerning employers are shifting their focus towards soft skills—interpersonal aptitudes that facilitate effective communication, collaboration, and problem-solving. Soft skills are indispensable for employees across roles and industries, which makes it imperative for organizations to invest in sophisticated soft skills training and development initiatives.

    Soft skills training encompasses the development of interpersonal competencies that employees require to excel in their respective roles and forge strong relationships with customers, colleagues, and other stakeholders. These comprehensive training programs address a wide range of subjects, including communication, teamwork, leadership, problem-solving, adaptability, time management, and emotional intelligence.

    Continuous soft skill development is crucial for employees to stay relevant and competitive throughout their careers. By partaking in advanced soft skills development training, employees can enhance their communication capabilities, become more effective collaborators, and demonstrate resilience in the face of adversity. Furthermore, such training can help employees cultivate empathy and understanding, particularly crucial in customer service roles.

    Incorporating corporate soft skills training is paramount for businesses of all sizes, as it bolsters productivity, employee retention, and customer satisfaction. Equipped with robust soft skills, employees can effectively collaborate, manage conflicts, and address problems efficiently, fostering better teamwork, elevated morale, and a positive work environment. Moreover, a deep understanding of customer needs and emotions empowers employees to deliver exceptional service, ultimately leading to higher customer satisfaction rates.

    Customer service soft skills training assumes significant importance for businesses that heavily depend on customer interactions. Customers expect to be treated with respect, empathy, and understanding, and a specialized soft skills training program can enable employees to provide unparalleled customer service. Such programs typically encompass active listening, conflict resolution, problem-solving, and emotional intelligence. Investing in customer service soft skills training can significantly enhance brand reputation, foster customer loyalty, and boost revenue.

    When devising soft skills training programs, companies should consider multiple factors. Initially, they must identify the soft skills most relevant to the organization and its employees. For instance, a company that prioritizes innovation might emphasize training employees in creativity and problem-solving abilities. Additionally, companies should take into account the learning preferences and styles of their employees, along with the format and duration of the training program.

    Soft skills training can be administered in diverse formats, such as in-person workshops, online courses, and coaching sessions. Companies may also opt for ongoing soft skills development programs, offering employees continuous support and guidance. Furthermore, it is essential that companies integrate soft skills training into their comprehensive training and development initiatives, rather than relegating it to an afterthought.

    In conclusion, soft skills training and development play a pivotal role in employee success and organizational growth. By investing in state-of-the-art soft skills training programs, companies can endow their employees with the interpersonal skills required to collaborate efficiently, deliver exceptional customer service, and resolve problems effectively. Furthermore, soft skills training can enhance employee morale, productivity, and retention rates, culminating in a more positive work environment and increased customer satisfaction. Consequently, companies should prioritize soft skills training as a fundamental aspect of their training and development agendas.

Program Outcomes

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Client Speak

Varun Kakaria

Regional IS Director - South Asia

Reckitt Benckiser

Dinesh Bhrushundi

Ex-Chief Quality Officer

Delhi International Airport Ltd.

Ichiro Maeda

Director - Operations

IFFCO-Tokio General Insurance

Jia Lal Koundal

Group Head – Trade Marketing, Sellout, Exclusive Channel & DRM


Gaurav Paruthi

AVP – L&D (HR)

HDFC Ergo Health (Earlier Apollo Munich Health Insurance)

Trusted by 500+ Leading Brands

Case Studies

Impacted business of a global consumer goods company
Impacting service quality of India’s largest International airport
Case study – Training assessment intervention for an automobile client
Using experiential learning to align a team of doctors with organizations values at a leading hospital chain
Awards and Recognition

Brandon Hall Gold Award for 'Best program in Sales Training and Performance', 2022

Top Learning Management System to be watched globally, 2022

Brandon Hall Gold Award for 'Best use of Blended Learning', 2022

Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2022

Brandon Hall Bronze Award for 'Best Sales Training Program for Extended Enterprise', 2022

Brandon Hall Gold Award for 'Best Unique Sales Training Program', 2021

Top Training Outsourcing Company to be watched Globally, 2021

Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2021

Top Learning Experience Platform to be watched Globally, 2021

Brandon Hall Silver Award for 'Best Advance in Mobile Learning Technology', 2021

Brandon Hall Bronze Award for ‘Best Advance in Onboarding Technology’, 2021

Brandon Hall Bronze Award for ‘Best Blended Learning Program’, 2020

‘Excellence in Content Development Award’ for impacting business results, 2020

Brandon Hall Silver Award for ‘Best Launch of a Corporate Learning University’, 2019

‘Best Use of Technology for Training Award’ by ET NOW, 2018

HR Excellence Award 2018 for Technology Deployment in HR, 2018

Asia's Most Trusted Training & Skilling Company by IBC, USA, 2018

Ranked #11 amongst India's Great Places to Work®, 2019