Soft Skills Training Solutions

Explore our FAQs to gain insights into our soft skills training solutions. We’ve compiled answers to common queries to help you understand how we can empower your sales team. For the FAQs, click on the ‘View More’ button.

What is the purpose of Soft Skills Training Programs?

Our Soft Skills Training Program is designed to enhance interpersonal skills, communication abilities, emotional intelligence, and other non-technical skills that are crucial for success in the workplace. These skills are essential for effective teamwork, leadership, and customer interaction.

Why is Soft Skills Training important?

Soft Skills Training is vital as it enhances the ability to communicate effectively, work in teams, solve problems, and demonstrate leadership. These skills contribute to a positive work environment, improved customer relations, and overall success.

What outcomes can be expected from the Soft Skills Training Program?

Participants can expect improved communication skills, better team collaboration, enhanced problem-solving abilities, and increased emotional intelligence. These skills can lead to improved job performance, better customer interactions, and a more positive work environment.

Can Soft Skills Training be conducted virtually?

Yes, Soft Skills Training can be conducted virtually, allowing for greater flexibility and accessibility. This makes it possible for participants to engage in the training regardless of their location.

How is the effectiveness of Soft Skills Training measured?

The effectiveness of Soft Skills Training can be measured through feedback from participants, observation of their performance, and assessment of their progress in developing the skills covered in the training.

Who should attend a Soft Skills Training Program?

A Soft Skills Training Program is ideal for all employees, regardless of their role or level in the organization. These skills are universally beneficial and can enhance anyone’s ability to work effectively with others.

How often should Soft Skills Training be conducted?

The frequency of Soft Skills Training can depend on the specific needs and goals of the organization. However, it’s generally beneficial to conduct this training regularly to ensure that the skills are maintained and updated.

How does Centum Learning tailor its training programs to specific needs and industries?

Centum Learning uses a proprietary Centum 5D approach, which starts with a ‘Deep Dive’. Our team has domain expertise in 21+ industry verticals, allowing us to custom-design training programs according to specific requirements.

Can your training programs accommodate the flexibility of our team’s needs, considering their busy schedules?

Absolutely. Centum Learning uses its digital learning tools like Learning eXperience Platform (LXP) – Centum LearnPro®, ATOM® & AI based role play Simulator, which allows your team to learn and track learning anytime, anywhere.

What makes Centum Learning stand out from other training providers?

Our extensive experience of providing impact-based learning solutions for over 16 years, domain expertise across various industries, and a track record of having trained more than 5 million people across 500+ organizations globally are some of our distinguishing factors.

How quickly can we expect to see the impact of your training on performance?

The impact of Soft Skills Training can vary based on several factors such as the complexity of the training, the engagement level of the participants, and how swiftly the learned skills are applied in real-world situations. However, improvements in performance and team dynamics can generally be observed shortly after the completion of the training.

What kind of post-training support does Centum Learning offer?

At Centum Learning, we believe that learning is an ongoing process. We remain available to address any queries or provide additional guidance as needed after the training. This includes regular assessments, feedback sessions, and additional resources to ensure the skills learned during the training are effectively applied.

Can Centum Learning provide training in our native language?

Centum Learning aims to provide a comfortable learning environment for all participants. Depending on your requirements and the language proficiency of your team, we can arrange for Soft Skills Training to be conducted in the appropriate language.

We have a diverse team in terms of skill levels. How can Centum Learning accommodate this diversity in its training programs?

Centum Learning is experienced in providing Soft Skills Training catering to various skill levels, from entry-level employees to senior management. Our custom training programs are designed to meet the diverse learning needs and ensure a uniform upgradation of skills across your team.

We operate globally. Can Centum Learning's training solutions cater to our international branches as well?

Yes, Centum Learning provides training solutions globally. We have so far worked with 500+ organizations across 15+ countries, primarily in India and Africa, and are equipped to deliver effective training solutions for your international teams.

What is the cost of your Soft Skills Training programs?

As a company that specializes in customized training solutions, our pricing varies based on several factors, such as the type of training, duration, complexity, and the size of your team. To get an accurate estimate of the cost, we encourage you to get in touch with ourteam.

What benefits can we expect from setting up a long-term learning partnership instead of opting for one-time courses?

A long-term learning partnership focuses on a continual learning process and skill development that aligns with your organization’s objectives over the long-term. While one-time courses offer immediate skill upgrades, a long-term partnership ensures a consistent enhancement of knowledge and skills, enabling your team to adapt to the evolving market dynamics and demands and become more productive.

Can your training programs accommodate the flexibility our team needs, considering their busy schedules?

Absolutely. Our blended training approach uses digital learning tools like Learning eXperience Platform (LXP) – Centum LearnPro®, ATOM® & AI based role play Simulator, which allows your team to learn and track learning anytime, anywhere. This provides the flexibility your team needs without compromising the quality of learning.

Our team consists of remote employees. Can Centum Learning cater to this?

Absolutely. We have extensive experience in working with distributed workforce. Both classroom based training or virtual trainings can be conducted for the distributed workforce.

How quickly can we expect to see the impact of your training on our performance?

The impact of training can vary based on several factors such as the complexity of the training, the engagement level of the participants, and how swiftly the learned skills are applied in real-world situations. But immediately you will be able to see an improvement in knowledge index of the learners.

How can Centum Learning help if we need to train a large team within a short timeframe?

Centum Learning is equipped to handle large-scale training programs within a tight timeframe. We have a large trainer pool who can be deployed at a very short notice. Also, our digital learning tools like Centum LearnPro® , ATOM®, & AI based role play Simulator can help large and even distributed teams to learn from anywhere.

What kind of post-training support does Centum Learning offer?

At Centum Learning, we believe that learning is an ongoing process. The customized training solutions are created by keeping in mind the post training interventions. We remain available to address any queries or provide additional guidance as needed.