Customer Communication Training – Communicating with Impact
Harness the Power of Assertiveness and Effective Probing
Companies looking to enhance their customer interactions and build trust with clients must master the art of assertiveness and effective probing. Our Communicating with Impact program focuses on providing the tools and techniques needed to communicate efficiently and effectively with customers, drive successful outcomes and prevent misunderstandings.
In today’s competitive business landscape, the importance of clear and impactful communication cannot be overstated. The program emphasizes on effective probing to identify customer needs and promptly fulfill them, as well as assertiveness in customer interactions to build trust and show your ability to help. The program also teaches participants to be mindful of customer emotions and feelings to ensure they feel respected and valued.
This program is ideal for companies looking to improve their customer interactions and build trust with clients. By investing in this training, senior management can equip their employees with the skills needed to communicate with impact, drive successful outcomes and differentiate their company in the marketplace.
Program Outcomes
Need to know how we can positively impact your business through the Communicating with Impact Program?
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Brandon Hall Gold Award for 'Best program in Sales Training and Performance', 2022
Top Learning Management System to be watched globally, 2022
Brandon Hall Gold Award for 'Best use of Blended Learning', 2022
Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2022
Brandon Hall Bronze Award for 'Best Sales Training Program for Extended Enterprise', 2022
Brandon Hall Gold Award for 'Best Unique Sales Training Program', 2021
Top Training Outsourcing Company to be watched Globally, 2021
Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2021
Top Learning Experience Platform to be watched Globally, 2021
Brandon Hall Silver Award for 'Best Advance in Mobile Learning Technology', 2021
Brandon Hall Bronze Award for ‘Best Advance in Onboarding Technology’, 2021
Brandon Hall Bronze Award for ‘Best Blended Learning Program’, 2020
‘Excellence in Content Development Award’ for impacting business results, 2020
Brandon Hall Silver Award for ‘Best Launch of a Corporate Learning University’, 2019
‘Best Use of Technology for Training Award’ by ET NOW, 2018
HR Excellence Award 2018 for Technology Deployment in HR, 2018
Asia's Most Trusted Training & Skilling Company by IBC, USA, 2018
Ranked #11 amongst India's Great Places to Work®, 2019
