Corporate training motivates employees to work together despite their differences, competing cultures, varying assumptions, and personalities. They are trained to achieve a common organizational goal. It also bridges the gap between employees while creating a better understanding and helping them develop the best customer service skills.
What is Training Outsourcing?
Learning and Development (L&D) industry has seen a drastic change over the last decade. L&D is now more accessible to the changes in support technologies, and digital transformation. Also, with the success and popularity of training outsourcing, a lot of tools, techniques, and methods are developed to deliver these trainings.
To save time and money, companies are now more focused on the core strengths and outsourcing many of the non-core areas. One such non-core areas is the complete training process.
There are organizations that are partnering with various firms on training process outsourcing. The utmost responsibility of these firms is to run the training academy that lies with them. In such types of partnerships, KPIs to be impacted are mutually agreed upon. They create customized multilingual content, develop testing, certification mechanisms, selects and trains trainers, sets up the review & audit processes for the firms.
Future of training outsourcing
With its vast pool of skilled and talented resources along with excellent communication skills, India is the instinctive choice for many multinational companies. India is a preferred market for global investors and already emerged as the best destination for Business Process Outsourcing (BPO) in recent years, because of the low cost, high quality, and productive manpower. The Indian market has already grown as the world’s best BPO market and now it’s time for a revolution in training outsourcing, which is a new and developing segment with bright scopes.
E-learning organizations are well-equipped with talented Instructional Designers and Curriculum Developers that helps them create dynamic, engaging training material to boosts engagement and enhance knowledge retention. They have a whole team of reviewers and evaluation programs for making sure that the finished product delivers the perfect experience to your employees. The expertise of these organizations increases the quality and efficiency of training exponentially.
Cost-effectiveness is one of the best features of training outsourcing. In the early years, there was a huge difference in cost and companies were able to reduce their overall spending considerably by paying less than half of the usual amount that was to be spent in planning the training in-house. Now because of the rising manpower costs and technological advancements, cost-saving is substantial. The cost-effectiveness of short-term, project-based hiring of ‘expert trainers’ at fractional costs of employing them fulltime along with many other added advantages makes outsourcing more and more in demand. They just have to pay their outsourcing partners as per the usage.
Focus more on core business activities
Another major advantage of outsourcing is, the firm can focus on their core business instead of non-core areas while getting the best available trainers to deliver effective training to their employees. With minimum hassle as the firm doesn’t need to focus on the nitty-gritties of training, hiring, managing trainers, rather focus on developing business instead.
It’s a Win-Win Situation
Both organizations, your firm as well as the outsourcing partner reap benefits from each other. Learning programs can cause countless headaches leading to the wastage of time, money, and resources. So, your firm gets a headache-free expertise training services from an outsourcing firm. On the other side the outsourcing firms are getting their payment, so both are in a win-win situation. With the popularity of outsourcing, eLearning firms started offering fully managed services, they develop quality learning assets, manage them through their own hosted LMS, and deliver training.