Centum Learning’s client, one of the world’s most popular mobile phone company, were determined to become the No.1 smartphone company in India. In this effort, the client partnered with us to resolve the challenge of amplifying sales team productivity and formulate a strategy for taking sales team capacity development to the next level.
The critical output criteria were enhancing the conversion rate, counter-share & per-head productivity. We set a clear goal to display a tangible market outcome in higher market share and higher average promoter productivity.
We were to enhance the productivity of the promoter by setting up of structured learning path. In addition, we also received charge of coaching the in-house training team.