Centum Learning’s client, one of the world’s most popular mobile phone company, were determined to become the No.1 smartphone company in India. In this effort, the client partnered with us to resolve the challenge of amplifying sales team productivity and formulate a strategy for taking sales team capacity development to the next level.
The critical output criteria were enhancing the conversion rate, counter-share & per-head productivity. We set a clear goal to display a tangible market outcome in higher market share and higher average promoter productivity.
We were to enhance the productivity of the promoter by setting up of structured learning path. In addition, we also received charge of coaching the in-house training team.
The client presented our training solution’s journey and its outcome at the client’s National Meet in the presence of their state CEOs, Marketing Heads, Sales Head and all the key stakeholders. The results presented were as follows:
“Centum Learning’s Sales advisory solution has played a monumental role to bring a paradigm shift in evaluating Promoter benchmarking based on Store potential, Counter share, Skill & Knowledge index thus bringing in huge upside on cost-saving, Productivity & market share.
They have bought about 21% increase in sales productivity of our promoters.
In all, the partnership has led us to a training value creation of 120 Mn. In our journey ahead, Centum will have to play a pivotal role to build a complete market dominance & leadership through this partnership.”
National Sales Training Head