To enhance the efficiency & performance of people, soft skills & behavioral training plays a critical role to make them learn, practice, and implement behavior change & related attitudes. It includes critical & creative thinking, decision-making, effective communication, people skills and positive self-concepts. It helps people make responsible & informed choices and promote healthy lifestyles as well as skills for career growth.
For any change in approach to occur, a change in behavior has to happen. Our life skills & behavioral training involves a blend of skills needed in interpersonal relationships, productive emotions, effective communications, and engaging attitudes. It helps employees analyze their present behavior patterns and equips them with new skills to develop new habits and eventually attain better results.
Frequently Asked Questions
Explore our FAQs to gain insights into our solutions. We’ve compiled answers to common queries to help you understand how we can help your company. For the FAQs, click on the ‘View More’ button.
What is the objective of the Soft Skills Training Programs?
Our Soft Skills Training Programs aim to bolster interpersonal capabilities, communication skills, emotional intelligence, and other non-technical competencies that are vital for workplace success. These skills are key for effective teamwork, leadership, and customer engagement.
Why is Soft Skills Training crucial?
Soft Skills Training is essential as it enhances communication effectiveness, teamwork, problem-solving, and leadership skills. These competencies contribute to a positive work environment, improved customer relationships, and overall organizational success.
What results can be anticipated from the Soft Skills Training Program?
Participants can look forward to improved communication skills, enhanced team collaboration, better problem-solving abilities, and increased emotional intelligence. These skills can lead to improved job performance, better customer interactions, and a more positive work environment.
Can Soft Skills Training be conducted virtually?
Yes, Soft Skills Training can be delivered virtually, providing greater flexibility and accessibility. This allows participants to engage in the training regardless of their geographical location.
How is the effectiveness of Soft Skills Training evaluated?
The effectiveness of Soft Skills Training can be assessed through participant feedback, performance observation, and progress evaluation in developing the skills covered in the training.
Who is the target audience for a Soft Skills Training Program?
A Soft Skills Training Program is suitable for all employees, irrespective of their role or level in the organization. These skills are universally beneficial and can enhance anyone’s ability to work effectively with others.
How frequently should Soft Skills Training be conducted?
The frequency of Soft Skills Training can be determined based on the specific needs and goals of the organization. However, it’s generally beneficial to conduct this training regularly to ensure that the skills are maintained and updated.
How does Centum Learning customize its training programs to specific needs and industries?
Centum Learning employs a proprietary Centum 5D approach, which begins with a ‘Deep Dive’. Our team has domain expertise in 21+ industry verticals, enabling us to tailor training programs according to specific requirements.
Can your training programs accommodate the flexibility of our team's needs, considering their busy schedules?
Absolutely. Centum Learning uses its digital learning tools like Learning eXperience Platform (LXP) – Centum LearnPro®, ATOM® & AI-based role play Simulator, which allows your team to learn and track learning anytime, anywhere.
What distinguishes Centum Learning from other training providers?
Our extensive experience of providing impact-based learning solutions for over 16 years, domain expertise across various industries, and a track record of having trained more than 5 million people across 500+ organizations globally are some of our distinguishing factors.
How quickly can we expect to see the impact of your training on performance?
The impact of Soft Skills Training can vary based on several factors such as the complexity of the training, the engagement level of the participants, and how swiftly the learned skills are applied in real-world situations. However, improvements in performance and team dynamics can generally be observed shortly after the completion of the training.
What kind of post-training support does Centum Learning offer?
At Centum Learning, we believe that learning is an ongoing process. We remain available to address any queries or provide additional guidance as needed after the training. This includes regular assessments, feedback sessions, and additional resources to ensure the skills learned during the training are effectively applied.
Can Centum Learning provide training in our native language?
Centum Learning aims to provide a comfortable learning environment for all participants. Depending on your requirements and the language proficiency of your team, we can arrange for Soft Skills Training to be conducted in the appropriate language.
We have a diverse team in terms of skill levels. How can Centum Learning accommodate this diversity in its training programs?
Centum Learning is experienced in providing Soft Skills Training catering to various skill levels, from entry-level employees to senior management. Our custom training programs are designed to meet the diverse learning needs and ensure a uniform upgrade of skills across your team.
We operate globally. Can Centum Learning's training solutions cater to our international branches as well?
Yes, Centum Learning provides training solutions globally. We have so far worked with 500+ organizations across 15+ countries, primarily in India and Africa, and are equipped to deliver effective training solutions for your international teams.
What is the cost of your Soft Skills Training programs?
As a company that specializes in customized training solutions, our pricing varies based on several factors, such as the type of training, duration, complexity, and the size of your team. To get an accurate estimate of the cost, we encourage you to get in touch with our team.
What benefits can we expect from setting up a long-term learning partnership instead of opting for one-time courses?
A long-term learning partnership focuses on a continual learning process and skill development that aligns with your organization’s objectives over the long-term. While one-time courses offer immediate skill upgrades, a long-term partnership ensures a consistent enhancement of knowledge and skills, enabling your team to adapt to the evolving market dynamics and demands and become more productive.
Can your training programs accommodate the flexibility our team needs, considering their busy schedules?
Absolutely. Our blended training approach uses digital learning tools like Learning eXperience Platform (LXP) – Centum LearnPro®, ATOM® & AI-based role play Simulator, which allows your team to learn and track learning anytime, anywhere. This provides the flexibility your team needs without compromising the quality of learning.
Our team consists of remote employees. Can Centum Learning cater to this?
Absolutely. We have extensive experience in working with a distributed workforce. Both classroom-based training or virtual trainings can be conducted for the distributed workforce.
How quickly can we expect to see the impact of your training on our performance?
The impact of training can vary based on several factors such as the complexity of the training, the engagement level of the participants, and how swiftly the learned skills are applied in real-world situations. But immediately you will be able to see an improvement in the knowledge index of the learners.
How can Centum Learning help if we need to train a large team within a short timeframe?
Centum Learning is equipped to handle large-scale training programs within a tight timeframe. We have a large trainer pool who can be deployed at very short notice. Also, our digital learning tools like Centum LearnPro®, ATOM®, & AI-based role play Simulator can help large and even distributed teams to learn from anywhere.
What kind of post-training support does Centum Learning offer?
At Centum Learning, we believe that learning is an ongoing process. The customized training solutions are created by keeping in mind the post-training interventions. We remain available to address any queries or provide additional guidance as needed.
Need to know how we can positively impact your business?
Partnered with Google, to deliver trainings under Digital Skills for Africa
The vast depth and expanse of the project spanned 27+ countries, in 100+ counties across 5000+ venues where 280+ trainers delivered Google training
Trained more than 0.88 million youth
Enhanced the communication skills, consultative skills, negotiation skills, influencing skills and relationship management within Microsoft
Enhanced customer satisfaction feedback in the mortgage business
Trained More than 150 channel sales managers on selling
Essilor - Eye Rafiki Program
350+ vision screening events for rural Kenya
18,000+ people screened
75+ small businesses opened (ER shops by Centum trainees)
Custom training program to increase selling potential of channel partners
Delivered learning focused around territory planning, channel partner sales, dealer management skills, channel sales effectiveness, etc.
Trained Sony Territory Sales Managers as well as members of partner sales force
Business Development Consultant
Customer Service Director
Some of our prestigious clients…
The timing of every coaching session was wonderful, training materials were fitting for me and I can now tell anyone what I do, what I plan to do and the outcomes with in less than 3 minutes. And more so, I know the different types of pitches and pitch presentation materials to use depending on what story I want to portray to my audience.
Sanit Wing Ltd., Rwanda
Kudos to the entire Centum Learning and AGRIHACK team for having taken us through the online training successfully. I would like to formally and sincerely express my gratitude for the amazing Agripreneur training program I accomplished last week as a team leader Akaboxi limited company Kampala Uganda.
Akaboxi Ltd., Uganda
The Mentorship Support Trainings with resource individuals at Centum Learning were incredibly helpful. Sessions where trainers de-constructed my business model to understand my business showed me areas that might be of strong interest to investors.
Nana Yaw Antwi-Boasiako
Prospect Feed Ltd., Ghana
The platform Centum Xelerate was so easy to download, it has exciting features, and it’s easy to navigate through the modules. The background music was so exciting. I also liked the voice over in the videos. I also like the idea of self-learning modules because I could take the course in my own free time.
Farm Kiosk, Uganda
Awards and Recognition
Top 20 Learning Services Company in the World, 2023
Brandon Hall Gold Award for 'Best Advance in Creating an Extended Enterprise Learning Program', 2023
Brandon Hall Gold Award for 'Best Use of Games or Simulations for Learning', 2023
Brandon Hall Gold Award for 'Best Advance in Learning Management Technology', 2023
Brandon Hall Gold Award for 'Best Initiative for Philanthropy and Corporate Giving', 2023
Brandon Hall Silver Award for 'Best Sales Training Program for Extended Enterprise', 2023
Brandon Hall Silver Award for 'Best Corporate Outreach to Promote Diversity, Equity & Inclusion in Communities', 2023
Brandon Hall Silver Award for 'Best Advance in Assessment and Survey Technology', 2023
Brandon Hall Bronze Award for 'Best Advance in Creating a Learning Strategy', 2023
Brandon Hall Gold Award for ‘Best Advance in Mobile Learning Technology’, 2022
Brandon Hall Gold Award for ‘Best Advance in Sales Training Online Application’, 2022
Brandon Hall Gold Award for 'Best program in Sales Training and Performance', 2022
Brandon Hall Gold Award for 'Best use of Blended Learning', 2022
Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2022
‘Best Learning Partner’ at Africa L&D Leadership Awards
Brandon Hall Gold Award for 'Best Unique Sales Training Program', 2021
Top Training Outsourcing Company to be watched Globally, 2021
Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2021
Top Learning Experience Platform to be watched Globally, 2021
Brandon Hall Silver Award for 'Best Advance in Mobile Learning Technology', 2021
Brandon Hall Bronze Award for ‘Best Advance in Onboarding Technology’, 2021
Brandon Hall Bronze Award for ‘Best Blended Learning Program’, 2020
‘Excellence in Content Development Award’ for impacting business results, 2020
Brandon Hall Silver Award for ‘Best Launch of a Corporate Learning University’, 2019
HR Excellence Award 2018 for Technology Deployment in HR, 2018