We deliver high-quality learning outcomes through customized vernacular content, a digital learning platform, and training via master facilitators.

Our approach is rooted in the belief that every transaction is an opportunity to build a relationship. We equip our learners with the skills and knowledge to seize these opportunities, transforming each interaction into a stepping stone towards a stronger, more loyal customer relationship.

Program Outcomes

Frequently Asked Questions

Explore our FAQs to gain insights into our solutions. We’ve compiled answers to common queries to help you understand how we can help your company. For the FAQs, click on the ‘View More’ button.

    How can Centum Learning's sales training solutions improve our sales team's performance?
    Centum Learning provides comprehensive customized sales training solutions, basis your company & sales team’s skill gaps, that are designed to enhance your team’s selling skills, sales strategy formulation, customer handling, and overall sales performance. Our sales trainings go beyond the standard delivery format. They are carefully crafted to incorporate a blend of instructor-led sessions, immersive case studies, interactive role plays, and dynamic action learning projects. This comprehensive approach guarantees a high level of learning effectiveness.
    What modes of training does Centum Learning provide?
    Sales Trainings are delivered through a blended learning approach, combining the advantages of both online, in-person & experiential learning. Our training modes include a blend of instructor-led sessions, immersive case studies, interactive role plays, and dynamic action learning projects. We choose the mode that best suits your team’s requirements and learning preferences.
    What is the cost of your sales training programs?
    As a company that specializes in customized training solutions, our pricing varies based on several factors, such as the type of training, duration, complexity, and the size of your team. To get an accurate estimate of the cost, we encourage you to get in touch with our team.
    What benefits can we expect from setting up a long-term sales academy instead of opting for one-time courses?
    A sales academy focuses on a continual learning process and skill development that aligns with your company’s sales objectives over the long-term. While one-time courses offer immediate skill upgrades, a sales academy ensures a consistent enhancement of knowledge and skills, enabling your team to adapt to the evolving market dynamics and customer demands and become more productive.
    How does Centum Learning tailor its training programs to our specific business needs and industry?
    Centum Learning uses a proprietary Centum 5D approach for the same which starts with ‘Deep Dive’. Our team has domain expertise in 21+ industry verticals, allowing us to custom-design training programs according to your company’s specific requirements. We ensure the content is relevant, impactful, and provides immediate value to your sales team.
    How can we measure the effectiveness of your training programs in terms of business outcomes?
    We design our sales training programs to align with your specific business objectives. The success of our programs is measured against these objectives, ensuring a direct link between the training and your business outcomes. Regular assessments and feedback sessions are part of our strategy to confirm the training effectiveness.
    Can your training programs accommodate the flexibility our sales team needs, considering their busy schedules?
    Absolutely. When it comes to blended training approach, Centum Learning uses its digital learning tools like Learning eXperience Platform (LXP) – Centum LearnPro®, ATOM® & AI based Sales Simulator, which allows your team to learn and track learning anytime, anywhere. This provides the flexibility your team needs without compromising the quality of learning.
    What makes Centum Learning stand out from other sales training providers?
    Our extensive experience of over 16 years, domain expertise across various industries, and a track record of having trained more than 5 million people globally are some of our distinguishing factors. Our numerous awards, such as the ‘Brandon Hall Gold Award for Best Unique Sales Training Program’ in 2021, reflect our commitment to delivering quality training solutions.
    We operate globally. Can Centum Learning's training solutions cater to our international branches as well?
    Yes, Centum Learning provides training solutions globally. We have so far worked with 500+ corporates across 15+ countries, primarily in India and Africa, and are equipped to deliver effective training solutions for your international teams. Now with being a part of upGrad group, we have offices/teams in Africa, SEA, US, Australia and many more countries.
    We're considering a long-term partnership. What does Centum Learning offer in terms of customer support and service?
    Centum Learning is committed to a strong client partnership. We have Customer Success Managers attached to our clients for the learning intervention execution and support to both the learners and the client.
    We have a diverse team in terms of skill levels. How can Centum Learning accommodate this diversity in its training programs?
    Centum Learning is experienced in providing 360-degree sales training solutions catering to various skill levels, right from entry-level to mid-level. Our custom training programs are designed to meet the diverse learning needs and ensure a uniform upgradation of skills across your team. Through our proprietary Centum 5D model, we identify the skill gap and create custom sales programs basis their needs.
    Can Centum Learning provide training in our native language?
    Centum Learning aims to provide a comfortable learning environment for all participants. Depending on your requirements and the language proficiency of your team, we can arrange for sales training to be conducted in the appropriate language. Please discuss these specifics with our team.
    Our sales team consists of remote employees. Can Centum Learning cater to this?
    Absolutely. We have an extensive experience in working with distributed workforce both in India & Africa. Both classroom based sales training or virtual trainings can be conducted for the distributed workforce.
    How quickly can we expect to see the impact of your training on our sales performance?
    The impact of sales training can vary based on several factors such as the complexity of the training, the engagement level of the participants, and how swiftly the learned skills are applied in real-world situations. But immediately you will be able to see an improvement in knowledge index of the learners.
    How can Centum Learning help if we need to train a large team within a short timeframe?
    Centum Learning is equipped to handle large-scale training programs within a tight timeframe. We have a large trainer pool who can be deployed at a very short notice. Also, our digital learning tools like Centum LearnPro®, ATOM®, & AI based Sales Simulator can help large and even distributed teams to learn from anywhere.
    What kind of post-training support does Centum Learning offer?
    At Centum Learning, we believe that learning is an ongoing process. The customized training solutions are created by keeping in mind the post training interventions. This is a part of the overall solutioning for you. We remain available to address any queries or provide additional guidance as needed.

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Impact of our New-age Learning Solutions

Google - Digital Skills for Africa

Google - Digital Skills for Africa

  • Partnered with Google, to deliver trainings under Digital Skills for Africa
  • The vast depth and expanse of the project spanned 27+ countries, in 100+ counties across 5000+ venues where 280+ trainers delivered Google training
  • Trained more than 0.88 million youth
Microsoft

Microsoft

  • Enhanced the communication skills, consultative skills, negotiation skills, influencing skills and relationship management within Microsoft
  • Enhanced customer satisfaction feedback in the mortgage business
  • Trained More than 150 channel sales managers on selling
Essilor - Eye Rafiki Program

Essilor - Eye Rafiki Program

  • 350+ vision screening events for rural Kenya
  • 18,000+ people screened
  • 75+ small businesses opened (ER shops by Centum trainees)
Sony

Sony

  • Custom training program to increase selling potential of channel partners
  • Delivered learning focused around territory planning, channel partner sales, dealer management skills, channel sales effectiveness, etc.
  • Trained Sony Territory Sales Managers as well as members of partner sales force

Client Speak

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Erik Wiersma

Ag Advisor

Airtel Africa

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Katherine Morgan

Business Development Consultant

HamsleyFraser

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Airtel Africa

Customer Service Director

Our Clients

Some of our prestigious clients…

Impacting Lives

The timing of every coaching session was wonderful, training materials were fitting for me and I can now tell anyone what I do, what I plan to do and the outcomes with in less than 3 minutes. And more so, I know the different types of pitches and pitch presentation materials to use depending on what story I want to portray to my audience.
Nshimiyimana Alexandre
Sanit Wing Ltd., Rwanda
Kudos to the entire Centum Learning and AGRIHACK team for having taken us through the online training successfully. I would like to formally and sincerely express my gratitude for the amazing Agripreneur training program I accomplished last week as a team leader Akaboxi limited company Kampala Uganda.
Tumwijukye Lillian
Akaboxi Ltd., Uganda
The Mentorship Support Trainings with resource individuals at Centum Learning were incredibly helpful. Sessions where trainers de-constructed my business model to understand my business showed me areas that might be of strong interest to investors.
Nana Yaw Antwi-Boasiako
Prospect Feed Ltd., Ghana
The platform Centum Xelerate was so easy to download, it has exciting features, and it’s easy to navigate through the modules. The background music was so exciting. I also liked the voice over in the videos. I also like the idea of self-learning modules because I could take the course in my own free time.
Bwanika Charles
Farm Kiosk, Uganda
Awards and Recognition

Top 20 Learning Services Company in the World, 2023

Brandon Hall Gold Award for 'Best Advance in Creating an Extended Enterprise Learning Program', 2023

Brandon Hall Gold Award for 'Best Use of Games or Simulations for Learning', 2023

Brandon Hall Gold Award for 'Best Advance in Learning Management Technology', 2023

Brandon Hall Gold Award for 'Best Initiative for Philanthropy and Corporate Giving', 2023

Brandon Hall Silver Award for 'Best Sales Training Program for Extended Enterprise', 2023

Brandon Hall Silver Award for 'Best Corporate Outreach to Promote Diversity, Equity & Inclusion in Communities', 2023

Brandon Hall Silver Award for 'Best Advance in Assessment and Survey Technology', 2023

Brandon Hall Bronze Award for 'Best Advance in Creating a Learning Strategy', 2023

Brandon Hall Gold Award for ‘Best Advance in Mobile Learning Technology’, 2022

Brandon Hall Gold Award for ‘Best Advance in Sales Training Online Application’, 2022

Brandon Hall Gold Award for 'Best program in Sales Training and Performance', 2022

Brandon Hall Gold Award for 'Best use of Blended Learning', 2022

Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2022

‘Best Learning Partner’ at Africa L&D Leadership Awards

Brandon Hall Gold Award for 'Best Unique Sales Training Program', 2021

Top Training Outsourcing Company to be watched Globally, 2021

Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2021

Top Learning Experience Platform to be watched Globally, 2021

Brandon Hall Silver Award for 'Best Advance in Mobile Learning Technology', 2021

Brandon Hall Bronze Award for ‘Best Advance in Onboarding Technology’, 2021

Brandon Hall Bronze Award for ‘Best Blended Learning Program’, 2020

‘Excellence in Content Development Award’ for impacting business results, 2020

Brandon Hall Silver Award for ‘Best Launch of a Corporate Learning University’, 2019

HR Excellence Award 2018 for Technology Deployment in HR, 2018