Soft Skills Training for Employees

Soft Skills Training for Employees


Building the soft skills capability of your workforce is important for interpersonal relationships, effective communication, and engaging attitudes. It is often said that ‘IQ gets you hired, EQ gets you promoted’. The need-of-the-hour is to have state-of-the-art professionals who are agile enough to meet the growing demands of the industry.  These professionals, if trained properly, can gain amazing dexterity in dealing with various on-the-job-simulations.

 How Does it add value?

Soft skills training programs are highly effective in the workplace. The component of learning can be incorporated if the employees develop a habit of learning, relearning and unlearning. This also aid in building a culture of connection in the workplace, that helps thrive innovation at work. Developing employee soft skills helps them to thrive in their current jobs and prepare for next-level jobs. This inward talent growth momentum gives the organizations a formidable competitive advantage.

Soft skills are personal attributes that enhance an employee’s interactions, their job performance and enhances retention. Unlike hard skills, which are about a person’s skill set and ability to perform a certain task or activity, soft skills are interpersonal and broadly applicable. According to a study, 250% increase in return on investment was witnessed, when training interventions were undertaken on soft skills across five different factories, within eight months. Their training on soft skills like problem solving and decision making boosted productivity, made complex tasks more efficient, and improved employee attendance. With soft skills training your organization can achieve complete talent transformation.  Talent transformation means building upon the potential of employees, and help them achieving strategic business outcomes for the organization.

 Our Solutions

With our 13+ years of experience in every facet of soft skills training across 21 industry sectors, empowering nearly 350 global firms with strategic training interventions, that impact key business outcomes by transforming your talent has been our motto!. We have achieved this by bringing a transformation in terms of attitude, values and norms. This begins by drastically improving soft skills through customized training interventions in three Key performance indicators:

  • Communication skills -  that have a direct impact on Employee effectiveness
  • Interpersonal skills - that impact Workforce morale
  • Interpersonal  skills that Reduce overall Skill Gaps

Basis these KPI’s, our strong team of 2700+ Learning and Development Specialist , leverage our unique Technology enabled Blended Learning methodology - TeBL® and inculcate  Centum LearnPro® the smart Learning eXperience Platform (LXP)  to  achieve speed and scale in a most cost effective manner. Through this, we can consistently deliver world-class custom soft skills training solutions for your company’s workforce.  With Centum LearnPro, soft skills training has had a sound track record in delivering effective training, by short, engaging nuggets, and then taken into practice straight away in real-life scenarios, right away.

 Soft Skills programs offered

Post conducting Need Diagnostic Study – NDS, of your company. Centum L&D professionals will prepare customised solutions based on types of training below 

  • Communication skills
  • Business writing skill
  • Corporate etiquette
  • Creativity & innovation
  • Interpersonal skills  
  • Motivational skills  
  • Personal effectiveness
  • Power of positive thinking
  • Team synergy


Success Stories



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Client Testimonials

  • It was a great effort put in by Centum team. Detailing of the entire event coupled with flawless execution is really appreciable. Hope to see many mor...


    Manager, Network Development Tata Motors

  • As a company, we are young, dynamic and are constantly looking to grow. Resting on our laurels is not an option. We are always looking for ways to imp...

    Arun Batra

    CEO Matrix Cellular International Services Pvt. Ltd

  • The need for establishing a 'AMW Way of Selling' was envisaged to strengthen the AMW sales culture and we partnered with Centum Learning to leverage i...

    Sateesh. V. Shet

    DGM - Learning & Organisation Development Asia MotorWorks

  • The process manual devised by Centum Learning experts is highly elaborate and would help us in many ways....

    Rahul Chopra

    Vice President Everest Industries Ltd.

  • I would like to take this opportunity to appreciate the good work put in by Centum. It has made a lot of difference to the staff and we are clearly se...

    General Manager Guest Relations, DIAL

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