Second Quality Commandment

Second Quality Commandment

Two Wheels of Quality ‘PDCA Plan-Do-Check-Act; SDCA Standardize-Do-Check Act’ 

After common definition of Quality comes a simple implementation tool in the form of 2nd Quality Commandment: PDCA and SDCA wheels of Quality. Interpretation and implementation of concepts from Dr. W. Edwards Deming’s lectures in Japan in 1950, led to Plan-Do-Check-Act or PDCA cycle. It had been quite pivotal to the Japanese Quality revolution. Typical steps are referred to in table.

 

Standardisation and Reflection of ‘Act’ therein, creates Standardise-Do-Check-Act wheel. PDCA drives Quality of Programs/ projects (Policy Deployment) and SDCA ensures Daily Work Management (DWM). Envisaging-efforts steers ‘Plan’. ‘Standardization’ propels Quality-consciousness. ‘Do’ and ‘Act’ steps emphasise Stakeholder-synergy. Warps and Wefts of these 2 Wheels of Quality will gradually weave QUEST into the fabric of organisation.

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