As a trainer, the candidate will use his training facilitation and presentation skills to advise the retail representatives / field force and promoters on how to sell smartphone/mobile handset products, services & solutions.
Candidate has to be an expert in the understanding of mobile technologies & solutions
Candidate should understand retail operations & mobile retail business
Candidate should have a strong interest in products, services, and solutions
Successfully apply the company way of selling
Translate the Company knowledge into consumer solutions/experiences
Recognize buying signals and act appropriately
Use demonstrations as a powerful selling tool
Match the correct product/service based on a thorough analysis
Use a variety of closing techniques
Should have instructional design skills to structure a learning environment that supports learning of different types of topics
Adapt own training method or technique to the situational requirements
Create and maintain a good learning atmosphere/climate
Master multiple methods to activate people in your training sessions
Give clear guidance and instructions on how to conduct hands-on exercises
Adapt learning activities without losing sight of the common learning objective
Should be an active listener and possess good questioning skills
Understand and use storytelling as part of your training
Explain technical concepts without using “techy” terminology according to the target audience knowledge level.
Engage people and you can maintain a high level of interactivity during the training sessions
Candidate should be passionate and eager to learn and grow in terms of skills, knowledge and attitudes
Candidate should be team player and aware of cultural differences
Candidate should cope well with a fast-changing and high-pressure working environment
Candidate should be focus on priorities
Candidate should be proactive and take initiative
Candidate should be able to set goals and objectives and translate them into action
Candidate should be a change agent and adopt the challenger mindset daring to be different
Candidate should focus on priorities setting goals and objectives and translating them into action
Candidate should be a team player and aware of cultural differences and flex his/her style accordingly
Candidate should be proactive, take initiative and cope well with a fast-changing and high-pressure working environment
Candidate should be a master in the English language
Candidate should be very thorough and accurate in his administration
Candidate should be also flexible, self-directed, diplomatic, energetic, creative, collaborative, analytical, modest and IT literate
Provide training sessions to fellow trainers, Route Trainers, Distributor Sales Reps, FF Team Leaders, Internal Sales Staff, FF sales reps and promoters
Provide solutions training to retail sales assistants. During training sessions, you teach retail reps how they can use their Company knowledge to help the client find the solution which suits their needs.
Make training sessions interesting and appealing by sharing relevant experiences and examples.
Provide well-structured activities to increase the learning yield.
Adapt the exercises and the activities to maximize the learning yield.
Encourage the learners by giving them feedback on their progress.
Share the relevant news (new technologies, competitors actions, company) gathered
2.Represent Company during your assignments
Embody Company values
Comply with Company guidelines
Supply team members with tips to increase the brand image of Company.
3.Perform administrative tasks
Maintain and submit training documents
Keep control of a calendar in a proactive way
5+ years of Experience into Sales & Product Training
Exposure into telecom/Handset/Consumer Goods Industry preferred