The incumbent will be responsible for working with the Content Team. S/he will be supporting the team by translating the content into technology-based Ed-tech products. The individual should be skilled at managing the development of online platforms and E-tech products. Knowledge of leading-edge technology – software, tools is important for the role holder.
The role requires one to conceptualize outputs, write detailed requirement specifications and advise and manage a technical team (Internal/ External) for translating the same into the desired output. The individual will be required to interact with customers/ end users specified for the product or platform and seek inputs and feedback for developing and improving the product continuously.
The individual will also require to measure usage metrics and work towards improving the same. The product manager will be responsible for the customization of products, if needed, as per the requirement of the customers/ clients.
The product manager will do a detailed study to advise the sales and service academy, whether the desired product should be developed as a copyright product or should be acquired, leased or partnered with other product owners. Will be responsible to identify the products and tools available in the market and making informed presentations for supporting decisions. S/he will continuously keep oneself updated on both technology and products available in the market that will enhance sales and services academy’s offerings/ business.
For developing products the individual will be responsible for identifying suitable external or internal IT partners for translating the needs into desired output format in the most effective and economical way. The role-holder will take complete ownership of the product design and development from the technical end. S/he will continuously interact with SMEs and Program Design experts to stay ahead of market/ customer’s needs. S/he will work as a team member and support the content development team by suggesting and managing the technological requirements for new edge content development. S/he will be expected to keep oneself abreast with new technologies and tools being developed and used for education and training purposes. S/ he may require to train the team and other members supporting content team objectives on the various technology platforms and basic techniques used for content development and for Sales and Services Academy.