The ROI includes the final component- Drive Output
Drive Output the fifth ‘D’ measures the impact of the program. For any training intervention, it is imperative to evaluate its outcomes to know the ROI, enhance the performance and present it to the management. The Drive Output stage uses real-time analytics and other assessment tools based on all the 4 levels of Kirkpatrick’s model. It makes the organisation aware of the practices that yield results, at the same time, it also makes it aware of the ones to avoid.
Through ROI, the organisation gets a fair idea of the specific results that are attributed to the training intervention. The Drive Output seeks to achieve the ultimate training objectives.
What’s exciting is Centum co-owns the KPIs and the training outcomes through a fixed plus variable structure.