With more than 1000 dealers across India, selling multiple products to a variety of customers, the sheer scale and scope of ordering, replacing and re-ordering products were earlier done manually. With the advancement in technology and ease of implementation, a Smart Order System (SO) was introduced for the dealer network. It was envisaged that Distributor Sales Representatives (DBSRs) would be able to showcase the entire portfolio and take order smartly. However, behavioural adoption, selling skills and effective usage became a challenge.
CENTUM 5D APPROACH
To address & overcome the challenges, Centum Learning deployed its proprietary 5D approach:
1. DEEP DIVE
5. DERIVE OUTPUT
"The quality of resources Centum deployed, my team also vouches for it, that they were great. The kind of materials they used and the kind of techniques they used were quite professional. The engagement went well, and we got good results. We are further driving business with this project & hence I think they have been an asset to us."
- Regional IS Director, South Asia
MEENAKSHI KUMARI, NEW DELHI
In the hustle bustle of the an international airport it is easy to overlook this smilin...
NITESH SONI, RAJASTHAN
Nitesh Soni, a graduate from Jaipur has humble dreams - \"a good job, my own house and ...
KAMLESH, NEW DELHI
Hers is the story of most women in small towns of India: married at a tender age and an...
DEEPA ADVANI, RAJASTHAN
Jaipur-born Deepa Advani, Masters in Sociology, never dreamt that she would work in the...
It was a great effort put in by Centum team. Detailing of the entire event coupled with flawless execution is really appreciable. Hope to see many mor...
Manager, Network Development Tata Motors
As a company, we are young, dynamic and are constantly looking to grow. Resting on our laurels is not an option. We are always looking for ways to imp...
CEO Matrix Cellular International Services Pvt. Ltd
The need for establishing a 'AMW Way of Selling' was envisaged to strengthen the AMW sales culture and we partnered with Centum Learning to leverage i...
DGM - Learning & Organisation Development Asia MotorWorks
The process manual devised by Centum Learning experts is highly elaborate and would help us in many ways....
Vice President Everest Industries Ltd.
I would like to take this opportunity to appreciate the good work put in by Centum. It has made a lot of difference to the staff and we are clearly se...
General Manager Guest Relations, DIAL