Our First Time Manager Training Program is a comprehensive initiative designed to equip new leaders with the essential skills for success. The program is not just about imparting soft skills, but it’s a holistic approach to develop specific competencies related to self and business leadership.

Initially, we work with organizations to objectively select team leads who are ready to be promoted to the post of the manager using a wide range of assessment tools. This ensures that the right individuals are chosen for the managerial roles, setting the foundation for effective leadership.

Program Outcomes

Frequently Asked Questions

Explore our FAQs to gain insights into our first time manager training solutions. We’ve compiled answers to common queries to help you understand how we can empower your sales team. For the FAQs, click on the ‘View More’ button.

    What is a First Time Manager (FTM) Training Program?
    A First Time Manager Training Program is a comprehensive initiative designed to equip individuals who are stepping into a managerial role for the first time with the essential skills and competencies they need for success.
    Why is First Time Manager (FTM) Training important for an organization?
    First Time Manager Training is important because it prepares new managers for the challenges they will face in their roles. It helps them develop the skills they need to communicate effectively, align with business goals, manage their teams, and create a culture of accountability. This not only benefits the managers themselves but also contributes to the overall success of the organization.
    What key outcomes can participants expect from the First Time Manager (FTM) Training Program?
    The program is designed to deliver key outcomes such as enhanced confidence, better business goal alignment and commitment, improved interpersonal skills, ability to give performance feedback and create accountability, enhanced emotional intelligence for better team management, and the ability to demonstrate ownership and accountability in their roles.
    What is the process of implementing a First Time Manager Training Program?
    The process of implementing a First Time Manager Training Program typically involves an initial assessment to select the individuals who are ready to be promoted to a managerial role. This is followed by the training program itself, which covers a range of topics and skills. After the training, the performance of the participants is monitored to identify individuals who are ready for the next level of leadership.
    Can First Time Manager Training be conducted virtually?
    Yes, First Time Manager (FTM) Training can be conducted virtually. This allows for greater flexibility and accessibility, making it possible for individuals to participate in the training regardless of their location.
    How is the effectiveness of First Time Manager (FTM) Training measured?
    The effectiveness of First Time Manager (FTM) Training can be measured in several ways, including through feedback from the participants, observation of their performance, and assessment of their progress in developing the skills and competencies covered in the training.
    Who should attend a First Time Manager (FTM) Training Program?
    A First Time Manager Training Program is ideal for individuals who are stepping into a managerial role for the first time. This includes team leads who are being promoted to a managerial position, as well as individuals who are new to the organization and taking on a managerial role for the first time.
    How often should First Time Manager (FTM) Training be conducted?
    The frequency of First Time Manager Training can depend on the specific needs and goals of the organization. However, it’s generally beneficial to conduct this training whenever new individuals are stepping into a managerial role. Regular refresher courses can also be beneficial to ensure that the skills and competencies developed during the training are maintained and updated.
    How does Centum Learning tailor its training programs to our specific business needs and industry?
    Centum Learning uses a proprietary Centum 5D approach for the same which starts with ‘Deep Dive’. Our team has domain expertise in 21+ industry verticals, allowing us to custom-design training programs according to your company’s specific requirements. We ensure the content is relevant, impactful, and provides immediate value to your sales team.
    Can your training programs accommodate the flexibility of our team’s needs, considering their busy schedules?
    Absolutely. When it comes to blended training approach, Centum Learning uses its digital learning tools like Learning eXperience Platform (LXP) – Centum LearnPro®, ATOM® & AI based role play Simulator, which allows your team to learn and track learning anytime, anywhere. This provides the flexibility your team needs without compromising the quality of learning.
    What makes Centum Learning stand out from other providers?
    Our extensive experience of providing impact based learning solutions for over 16 years, domain expertise across various industries, and a track record of having trained more than 5 million people cross 500+ organizations, globally are some of our distinguishing factors. Our numerous awards, such as the ‘Brandon Hall Gold Award for Best Unique Sales Training Program’ in 2021, reflect our commitment to delivering quality training solutions.
    Our teams consist of remote employees. Can Centum Learning cater to this?
    Absolutely. We have an extensive experience in working with distributed workforce both in India & Africa. Both classroom-based first time manager training or virtual trainings can be conducted for the distributed teams.
    How much does the First Time Manager (FTM) Training Program cost?
    The cost of the First Time Manager (FTM) Training Program can vary depending on a number of factors, including the specific needs and goals of the organization, the number of participants, the duration of the program, and whether the training is conducted in-person or virtually. To get a detailed estimate, we recommend scheduling a session with our team. We will work with you to understand your needs and provide a cost estimate that reflects the specific requirements of your organization.

    Why Should Companies Invest in First Time Manager Training?

    Investing in first-time manager training is a strategic move that not only benefits the individuals themselves but also contributes to the overall success of the organization. By providing these first-time managers with the essential skills they need to manage teams and communicate effectively, organizations can enhance employee engagement and productivity, and cultivate a positive and supportive work culture.

    First-time managers are often expected to contribute at an individual level while also serving as an intermediary between their superiors and subordinates. This dual role can pull them in different directions within the organizational hierarchy, increasing their workload. They need to possess a wide variety of skill-sets to effectively carry out their responsibilities. For first-time managers, this can be quite a daunting task.

    An effective and efficient management is a vital organizational asset. To ensure the new managers are well-equipped for their role, it’s important to prepare them well in advance. Such preparation can be executed through suitable first-time manager training. It provides the necessary expertise and enhances the skill-set of a new manager. Even though the manager is experienced with respect to their contribution as an individual in the organization, working in the middle of the organizational pyramid comes with a whole lot of responsibilities that are novel to them.

    With rising competition and narrow margins of error, every organization wants excellent managers who can handle these complex situations. In addition, they also seek in them, the potential to become the leaders of tomorrow. Cultivating home-grown leaders or leaders from within the organization results in multiple benefits. First of all, these leaders have a functional understanding at the grass-root level since they’ve also traversed a similar path. Under a crisis situation, the experience of these leaders proves handy. Nothing can replace the organizational experience that leaders from within bring with themselves. As a result, every organization wants managers who can be developed into leaders.

    For more detailed insights into the topics covered in our First Time Manager Training Program, please visit this page.

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    Varun Kakaria

    Regional IS Director - South Asia

    Reckitt Benckiser

    Dinesh Bhrushundi

    Ex-Chief Quality Officer

    Delhi International Airport Ltd.

    Gaurav Paruthi

    AVP – L&D (HR)

    HDFC Ergo Health (Earlier Apollo Munich Health Insurance)

    Jia Lal Koundal

    Group Head – Trade Marketing, Sellout, Exclusive Channel & DRM

    Panasonic

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    Head – Learning & Organization Development

    Cars 24

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    Sateesh. V. Shet

    DGM - Learning & Organisation Development

    Asia MotorWorks

    Trusted by 500+ Leading Brands

    Case Studies

    Impacting service quality of India’s largest International airport
    Accelerating onboarding at India’s largest Telecom Company
    Onboarded 500+ final year students as a Young Manager’s (YM) for a leading private health insurance company
    Built an assessment centre for one of the world’s top apparel company
    Case study – Training assessment intervention for an automobile client
    Awards and Recognition

    Top 20 Learning Services Company in the World, 2023

    Brandon Hall Gold Award for 'Best Advance in Creating an Extended Enterprise Learning Program', 2023

    Brandon Hall Gold Award for 'Best Use of Games or Simulations for Learning', 2023

    Brandon Hall Gold Award for 'Best Advance in Learning Management Technology', 2023

    Brandon Hall Silver Award for 'Best Sales Training Program for Extended Enterprise', 2023

    Brandon Hall Silver Award for 'Best Advance in Assessment and Survey Technology', 2023

    Brandon Hall Bronze Award for 'Best Advance in Creating a Learning Strategy', 2023

    Top Learning Management System to be watched globally, 2022

    Brandon Hall Gold Award for ‘Best Advance in Mobile Learning Technology’, 2022

    Brandon Hall Gold Award for ‘Best Advance in Sales Training Online Application’, 2022

    Brandon Hall Gold Award for 'Best program in Sales Training and Performance', 2022

    Brandon Hall Gold Award for 'Best use of Blended Learning', 2022

    Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2022

    Brandon Hall Bronze Award for 'Best Sales Training Program for Extended Enterprise', 2022

    Brandon Hall Gold Award for 'Best Unique Sales Training Program', 2021

    Top Training Outsourcing Company to be watched Globally, 2021

    Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2021

    Top Learning Experience Platform to be watched Globally, 2021

    Brandon Hall Silver Award for 'Best Advance in Mobile Learning Technology', 2021

    Brandon Hall Bronze Award for ‘Best Advance in Onboarding Technology’, 2021

    Brandon Hall Bronze Award for ‘Best Blended Learning Program’, 2020

    ‘Excellence in Content Development Award’ for impacting business results, 2020

    Brandon Hall Silver Award for ‘Best Launch of a Corporate Learning University’, 2019

    ‘Best Use of Technology for Training Award’ by ET NOW, 2018

    HR Excellence Award 2018 for Technology Deployment in HR, 2018

    Asia's Most Trusted Training & Skilling Company by IBC, USA, 2018

    Ranked #11 amongst India's Great Places to Work®, 2019