Luxury brands are sold by highly trained sales staff who have a deep understanding of what makes their product so special. When you buy luxury, you're not just buying something—you're buying into an experience that promises to deliver an elevated sense of yourself. Due to this, its training program should be different.

Learning management systems (LMS/LXP) have gained importance as an effective tool in the corporate training world with the change in learning pattern and emergence of digital medium for training.

While hard skills and conceptual skills are key to the success of sales professionals, ‘EQ is the differentiator’ in the new buying environment, written by Tripti Singh and Geetika Malik Chandra, chief learning officer, and lead, content (research & analysis), Centum Learning Limited.

Hard skills are easily measurable, but it is often the soft skills that help make the difference. Read on to understand the importance of corporate soft skills training in 2021.

Blended learning is an effective and low-risk strategy for addressing the challenges posed by the transformational changes owing to rapid technological advancements. However, implementing blended learning brings with it a certain set of challenges. written by Tripti Singh and Geetika Malik Chandra, chief learning officer, and lead, content (research & analysis), Centum Learning Limited.

For long term sustainable growth, it is essential to move away from ad-hoc sales and service development interventions towards the Sales and Service Academy model. by Suvendu Dhar Head, Corporate Business Solutions

Similar to a health checkup for an individual, a regular ‘check-up’ or assessment of a sales team will proactively help locate sources of inefficiencies. These inefficiencies, if ignored can result in a serious drop in performance. Are you checking the health of your sales team?

by Suvendu Dhar
Head, Corporate Business Solutions

The adoption of eLearning is growing by leaps and bounds, though traditional ILT content is still considered more effective by most people. Here are 6 points of difference between eLearning and ILT content.

Learn the 7 tips on how to manage your body language to significantly boost your chances during virtual sales calls and drive more revenue.

The Mantra for & Beyond 2021 – read all the 10 Quality Commandments under QUEST, a troika of QUality Consciousness, Envisaging Efforts and STakeholders synergy to achieve Service Delivery Excellence among the continuously evolving modern world customers.

How does employee attrition impacts a retail organization and how you can mitigate the impact.

by Suvendu Dhar
Head, Corporate Business Solutions

Sales professionals especially B2B sellers faced a great deal of challenges in terms of adapting to virtual selling Here is a model developed by Centum Learning on transforming a traditional sales team to the virtual selling mode.

by Suvendu Dhar
Head, Corporate Business Solutions