10 Quality Commandments for Service Delivery Excellence

The Mantra for & Beyond 2021 – read all the 10 Quality Commandments under QUEST, a troika of QUality Consciousness, Envisaging Efforts and STakeholders synergy to achieve Service Delivery Excellence among the continuously evolving modern world customers.


Emerging Skillset in 2024: Driving focus and attention

Join our webinar to explore 2024's key CSR and skilling trends in India, focusing on AI, automation, and corporate contributions to the job market.


Sagarika Bose: Head CSR, SAP in India

Arpit Sharma: ,

Disha Shrivastava: New Initiatives & Knowledge Management, Centum Foundation

Skills for a Greener Future: Focus on India

Explore green jobs in India and their impact on sustainable development and net-zero targets in the 'Skills for a Greener Future' webinar.


Sandeep Chandna: Chief Sustainability Officer, Tech Mahindra

Rumi Mallick Mitra: Global Head, Director, CSR & Sustainability, EY GDS

Disha Shrivastava: New Initiatives & Knowledge Management, Centum Foundation

ESG vs CSR vs Sustainability: Let’s Learn

Explore the intricacies of ESG, CSR, and Sustainability with our insightful webinar. Learn from industry experts and gain valuable knowledge!


Abhishek Ranjan: Senior Director & Global Head - ESG & Sustainability, Brillio Technologies Pvt. Ltd.

Dr O P Goel: Former Head - Bosch India Foundation, CSR-Skill Development and Consultant (NSDC), Member Steering Committee - Prime Minister Kaushal Vikas Yojna, Govt of India,

Pankaj Ballabh: CSR and ESG Consultant | Ex-VP CSR, Bajaj group,

Disha Shrivastava: New Initiatives & Knowledge Management, Centum Foundation

Trends in the AI Era

Join experts as they delve into the transformative world of AI, uncovering trends and innovations set to redefine industries and societal norms. A must-attend session for professionals navigating the AI era.


Balasubramaniam Natarajan: Vice President, Capgemini

Abhishek Kishore Gupta: CEO APAC & ME, Turbotic

Disha Shrivastava: New Initiatives & Knowledge Management, Centum Foundation

How IT companies are changing the face of gender equality

Explore the transformative role of IT companies in championing gender equality, uncovering progressive initiatives, and charting the future trajectory of diversity in tech.


Karthika Singireddy: AVP, Sonata Software

Anurag Pratap: Director - CSR, Capgemini

Disha Shrivastava: New Initiatives & Knowledge Management, Centum Foundation

Empowering Rural Livelihoods through Emerging Strategies

The webinar seeks to tackle the evolving needs of rural communities by delving into innovative strategies for bolstering existing livelihoods and fostering new avenues of growth.


Sonam Mehra: Lead CSR, Mahindra Farm Division,

Haribhai Mori: President CSR, Bajaj Group

Disha Shrivastava: New Initiatives & Knowledge Management, Centum Foundation

Feedback Culture: An Imperative for Business Success

Explore the role of feedback in driving organizational success, fostering a sense of belonging, and boosting workplace effectiveness.


Gautam Duggal: Director, Global Talent & Learning, People & Capability - Talent & OE, Mastercard

Dinesh Bhrushundi: Mentor - Leadership Development,

Shivani Rai: Head - Leadership Solutions, Centum Learning Limited

Grants & Beyond: Expansion & Strengthening CSR Programs

Explore effective grant management and CSR program strengthening, with valuable insights on creating sustainable social impact from industry experts.


Priya Naik: Founder & CEO, Samhita Social Ventures

Tejal Rajgor: Manager - CSR, Jupiter Foundation

Disha Shrivastava: New Initiatives & Knowledge Management, Centum Foundation

Doing Business In Harmony with Nature

Join us as we dialogue with some leading companies in India to understand their perspective on doing business ‘In Harmony with Nature’.


Biswarup Banerjee: Program Manager, Renewable Energy, IKEA Foundation

Jainee Nathwani: Head - Corporate Social Responsibility, United Breweries Limited

Ambika Prasad Nanda: Head - Corporate Social Responsibility, TATA Steel Odisha

Aditya Petwal: Subject Matter Expert, Centum Foundation

Learning Sales Virtually to Drive Business Growth

With the change in the nature of sales function in itself, the skills essential for being an effective sales and services professional are also undergoing change.


Jagmohan Singh Rishi: AVP - Talent Development, Business Excellence & Digital Strategy, Wockhardt

Prashant Sharma: Founder & Head Coach, Coach Prashant

Digitizing SSC’s Core Capabilities

While the shift towards digitization in areas like QP development, Content Development, Training of trainers & assessors, Assessment & certification, and delivery modes are not new, circumstances caused by the pandemic have expedited the need for these changes.


Sunil Marwah: CEO, FICSI

Arvind Bali: CEO, TSSC

Col. Anil Kumar Pokhriyal (Retd.): CEO, MEPSC

The Fortune at the Middle of the Pyramid

Traditional ways of leadership development are losing steam in a rapidly changing world. As companies move to less hierarchy and simplified managerial levels, work is more about cross-functional teams which are increasingly remote. The manager’s world is changing too..


Gaurika Tandon: Head, Learning & Engagement, Bennett, Coleman & Co. Ltd.

Akash Chander: Managing Director & Principal Coach, Strengthscape


Who is a corporate trainer

Explore the multifaceted role of corporate trainers: skills, certifications, challenges, and technology in workforce development.

How to become a corporate trainer in India

Explore the path to becoming a corporate trainer in India with this guide: industry specialization, essential degrees, skill development, networking, and job hunting tips.

Corporate Trainers Certifications in India

Explore top corporate trainer certifications in India to enhance expertise and credibility, with insights from Centum Learning on key programs.

How AI is Transforming Corporate Training

Discover how AI is reshaping workforce training, enhancing personalized learning, and keeping pace with business evolution. Learn about AI's impact in training effectiveness and continuous learning.

Centum at the 10th India CSR Summit

Explore Centum Learning's insights from the 10th India CSR Summit, emphasizing sustainable development and economic inclusion for marginalized communities.

Strengthening CSR Programs: Insights from Industry Leaders

Insights into CSR program enhancement, focusing on effective partnerships between non-profits and funders for impactful social change.

7 tips for corporate trainers to maximize engagement during zoom training

Discover essential Zoom training tips tailored for corporate trainers. Maximize engagement, utilize online tools, and ensure successful virtual sessions. Dive in for expert insights!

eLearning Content Development Process: A Deep Dive

Explore the synergy of methodical design and project management in mastering the eLearning content development process for impactful digital learning.

How has corporate training changed?

Delve into the profound changes in corporate training driven by Generative AI, Blended Learning, Gamification, and Microlearning. Explore how customization is revolutionizing learning experiences and the future of corporate training.

Why is Corporate Training Important?

Uncover the transformative power of corporate training! Learn how it boosts performance, manages change, maximizes ROI, uplifts morale, drives digital transformation, and promotes diversity.

Essential Customer Service Soft Skills Training Topics: A Pathway to Exceptional Service

Discover the significance of soft skills in customer service and the key training topics that can enhance customer interactions. From effective communication and active listening to empathy and problem-solving, these skills are crucial for customer satisfaction and loyalty. Learn more about these essential customer service soft skills training topics today.

Unlocking Sales Excellence: 10 Principles for Lasting Customer Relations & Revenue Growth

Sales excellence is crucial in today's competitive business landscape. It involves empathy, understanding customer needs, strategic planning, efficient processes, and leveraging technology. This article provides a comprehensive guide to achieving sales excellence and driving sustainable growth.

Client Speak

Gaurav Paruthi

AVP – L&D (HR)

HDFC Ergo Health (Earlier Apollo Munich Health Insurance)

Varun Kakaria

Regional IS Director - South Asia

Reckitt Benckiser

Dinesh Bhrushundi

Ex-Chief Quality Officer

Delhi International Airport Ltd.

Jia Lal Koundal

Group Head – Trade Marketing, Sellout, Exclusive Channel & DRM