Should Sales Training Differ For Luxury Brands

Luxury brands are sold by highly trained sales staff who have a deep understanding of what makes their product so special. When you buy luxury, you're not just buying something—you're buying into an experience that promises to deliver an elevated sense of yourself. Due to this, its training program should be different.

Webinars

Doing Business In Harmony with Nature

Join us as we dialogue with some leading companies in India to understand their perspective on doing business ‘In Harmony with Nature’.

Speakers:

Biswarup Banerjee: Program Manager, Renewable Energy, IKEA Foundation

Jainee Nathwani: Head - Corporate Social Responsibility, United Breweries Limited

Ambika Prasad Nanda: Head - Corporate Social Responsibility, TATA Steel Odisha

Aditya Petwal: Subject Matter Expert, Centum Foundation

Learning Sales Virtually to Drive Business Growth

With the change in the nature of sales function in itself, the skills essential for being an effective sales and services professional are also undergoing change.

Speakers:

Jagmohan Singh Rishi: AVP - Talent Development, Business Excellence & Digital Strategy, Wockhardt

Prashant Sharma: Founder & Head Coach, Coach Prashant

Digitizing SSC’s Core Capabilities

While the shift towards digitization in areas like QP development, Content Development, Training of trainers & assessors, Assessment & certification, and delivery modes are not new, circumstances caused by the pandemic have expedited the need for these changes.

Speakers:

Sunil Marwah: CEO, FICSI

Arvind Bali: CEO, TSSC

Col. Anil Kumar Pokhriyal (Retd.): CEO, MEPSC

The Fortune at the Middle of the Pyramid

Traditional ways of leadership development are losing steam in a rapidly changing world. As companies move to less hierarchy and simplified managerial levels, work is more about cross-functional teams which are increasingly remote. The manager’s world is changing too..

Speakers:

Gaurika Tandon: Head, Learning & Engagement, Bennett, Coleman & Co. Ltd.

Akash Chander: Managing Director & Principal Coach, Strengthscape

Skill Development under CSR to address COVID Challenges

Skill development programs have been greatly affected by the COVID-19 crisis. The challenges faced by formal TVET (Technical & Vocational Education & Training) and short-term skills training for out-of-school youth and current workers are unprecedented.

Speakers:

Manish Prakash Sahu: Chief Operating Officer, RPG Foundation

Bhaskar Natarajan: Head – Programme Execution, Tata STRIVE

Arvind Bali: CEO, TSSC

Building capabilities towards business resurgence in Insurance sector

Research is indicating that 60% of the current jobs will be replaced by new jobs. This indicates that there would be a requirement for the new set of capabilities.

Speakers:

Maurice Amogola: CEO, Minet Uganda

Peter Kagia: General Manager- Life Insurance Business, The Monarch Insurance Company Limited

Empowering Mid-Level Leaders for Accelerating Business Growth

As a mid-level leader, one often finds oneself surrounded with huge accountability and less freedom to make decisions or work independently. It is thus critical to explore – how to empower mid-level leaders for accelerating business growth? And, as a mid-level leader - How to win empowerment from senior leaders?

Speakers:

Seema Singh: CEO, Cosmo Looks

High Impact Virtual Selling

Virtual selling is here to stay, requiring professionals to rethink approaches and pivot to newer channels. But being a great virtual sales team doesn’t simply mean conducting video calls, there’s a lot more to it.

Speakers:

Ravi Sharma: Lead, Learning & OD - India and Manager, Sales Training - APAC, Avery Dennison

Pritha Dubey: Sales & Leadership Coach and Founder, Success Vitamin

Managing & Training Teams Effectively for the new Normal

The Covid-19 pandemic has had an unprecedented impact not just on public health, but also on education and businesses. While it’s important to focus on near-term survival, it is also vital to think about how businesses will operate once the pandemic subsides.

Speakers:

Rakesh Rao: ,

Susan Onyach: HR Director - Kenya, Airtel

Digital Learning: The Next Frontier

Digital learning has been an area of keen interest for businesses for a long time, but its importance has jumped significantly higher in the past few weeks. How to implement and launch a digital learning platform is no longer the key question, it is this: how do you ensure that your digital learning keeps evolving.

Speakers:

Varun Mathur: Head – Capability Building, Airtel India

Mamatha Devi Bhat: DGM – HR, TTK Prestige

Developing Mid-level Leaders

It has never been easy to be a middle manager, and companies need great middle management now more than ever. While front-line team members are in the trenches with tactical work and senior leaders spend their time casting a vision, mid-level leaders have to do both.

Speakers:

Gaurika Tandon: Head, Learning & Engagement, Bennett, Coleman & Co. Ltd.

Rachita Sahgal: Solopreneur, Leadership Development Expert

Ravi Sharma: Lead, Learning & OD - India and Manager, Sales Training - APAC, Avery Dennison

L&D in a Post-COVID World

We are wading through one of the toughest times in human history. The fact that business has to continue and organizations need to converge with their customers, through various digital mediums creating unique challenges for business leaders as well as HR and L&D team members.

Speakers:

Sabharatnam Narayanan: Head Retail Training, Titan

Pooja Dudani: Associate Director, Cars24.com

Harshvardhan Mishra: Training Head - Sales Excellence, LIXIL Water Technology

Insights

Should Sales Training Differ For Luxury Brands

Luxury brands are sold by highly trained sales staff who have a deep understanding of what makes their product so special. When you buy luxury, you're not just buying something—you're buying into an experience that promises to deliver an elevated sense of yourself. Due to this, its training program should be different.

Behavioural Training For Gig Workers

In the current scenario, many people are moving from full-time positions to freelancing or gig work. To ensure optimal performance, behavioural training is necessary for these gig workers. This article discusses the challenges they face and the importance of training.

Behavioural training needs for remotely working employees

With the shift to a 'Work from home' scenario, organizations are looking to upskill the workforce. Read on to know the behavioural training needs for remote employees.

Why is soft skills training important for corporate employees in 2023

Hard skills are easily measurable, but it is often the soft skills that help make the difference. Read on to understand the importance of corporate soft skills training in 2021.

Behavioural training for corporate employees in India: An Overview

Behavioural training can help your company grow by giving employees effective training to do what they do best. Read this article to know how.

A comprehensive guide to Learning Management System (LMS/LXP)

Learning management systems (LMS/LXP) have gained importance as an effective tool in the corporate training world with the change in learning pattern and emergence of digital medium for training.

Soft Skills Training for First Time Supervisors

Learn why soft skills training is critical for first-time supervisors, and how it can improve team management, communication, and overall organizational success. Discover key training programs and how they can benefit first-time supervisors in fostering a positive and supportive work culture.

Increasing sales with emotional intelligence

While hard skills and conceptual skills are key to the success of sales professionals, ‘EQ is the differentiator’ in the new buying environment, written by Tripti Singh and Geetika Malik Chandra, chief learning officer, and lead, content (research & analysis), Centum Learning Limited.

Implementing Blended Learning in a Company: Challenges and Solutions

Blended learning is an effective and low-risk strategy for addressing the challenges posed by the transformational changes owing to rapid technological advancements. However, implementing blended learning brings with it a certain set of challenges. written by Tripti Singh and Geetika Malik Chandra, chief learning officer, and lead, content (research & analysis), Centum Learning Limited.

Does your organization really need a Sales and Service Academy?

For long term sustainable growth, it is essential to move away from ad-hoc sales and service development interventions towards the Sales and Service Academy model. by Suvendu Dhar Head, Corporate Business Solutions

How healthy is your Sales Team?

Similar to a health checkup for an individual, a regular ‘check-up’ or assessment of a sales team will proactively help locate sources of inefficiencies. These inefficiencies, if ignored can result in a serious drop in performance. Are you checking the health of your sales team?

by Suvendu Dhar
Head, Corporate Business Solutions

eLearning Content v/s ILT Content : A comparison

The adoption of eLearning is growing by leaps and bounds, though traditional ILT content is still considered more effective by most people. Here are 6 points of difference between eLearning and ILT content.

Client Speak

Gaurav Paruthi

AVP – L&D (HR)

HDFC Ergo Health (Earlier Apollo Munich Health Insurance)

Varun Kakaria

Regional IS Director - South Asia

Reckitt Benckiser

Dinesh Bhrushundi

Ex-Chief Quality Officer

Delhi International Airport Ltd.

Jia Lal Koundal

Group Head – Trade Marketing, Sellout, Exclusive Channel & DRM

Panasonic