Our service excellence programs are aligned to our proprietary competency framework formulated for delivering a long-term increase in sales and customer loyalty. The shift in attitude, knowledge and skills as a result of this program creates loyalty inducing magic moments for customers. It also empowers service staff with tools and technology that improves engagement and relationships with customers.

Program Outcomes

The service training & excellence programs deliver learning content through a blended mode with a mix of mediums such as self-read material, classroom training, digital learning, and coaching. The training program provides advanced customer service tips to make meaningful and lasting first impressions while enabling your service reps to provide memorable customer experiences.

Contact our Service Training experts to know how we can positively impact your business through our new-age, impact-driven learning solutions.

Client Speak

Dinesh Bhrushundi

Ex-Chief Quality Officer

Delhi International Airport Ltd.

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Arun Batra

CEO

Matrix Cellular International Services Pvt. Ltd

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Airtel Africa

Customer Service Director

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Dr. N K Pandey

Chairman & Managing Director

Asian Institute of Medical Sciences, Faridabad

Case Studies

Impacting service quality of India’s largest International airport
Enhanced the customer service skills of service technicians India’s largest kitchen appliance company
Enhanced the customer interaction process while creating customer delight for a consumer durable giant
Developed a one-stop LXP solution for all L&D needs at India’s largest cinema company