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Business Process Improvement starts from identifying operations & employee skills that need improvement to develop smooth procedures & efficient workflows leading to business growth. It is aimed at bringing a drastic transformation in an organization’s performance.

Program Outcomes

Our Business Process Improvement program follows a process investigation-driven approach to analyze your business procedures; identifying areas to improve accuracy, effectiveness & efficiency and then redesigning those processes to realize the improvements and optimize performance.

Need to know how we can positively impact your business through our Business Process Improvement Programs?

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Client Speak

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Rahul Chopra

Vice President

Everest Industries Ltd.

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Airtel Africa

Customer Service Director

Gaurav Paruthi

AVP – L&D (HR)

HDFC Ergo Health (Earlier Apollo Munich Health Insurance)

Varun Kakaria

Regional IS Director - South Asia

Reckitt Benckiser

Jia Lal Koundal

Group Head – Trade Marketing, Sellout, Exclusive Channel & DRM

Panasonic

Dinesh Bhrushundi

Ex-Chief Quality Officer

Delhi International Airport Ltd.

Trusted by 500+ Leading Brands

Case Studies

Enhanced the customer service skills of service technicians India’s largest kitchen appliance company
Onboarded 500+ final year students as a Young Manager’s (YM) for a leading private health insurance company
Accelerating onboarding at India’s largest Telecom Company
Impacting service quality of India’s largest International airport
Awards and Recognition

Top 20 Learning Services Company in the World, 2023

Brandon Hall Gold Award for 'Best Use of Games or Simulations for Learning', 2023

Brandon Hall Gold Award for 'Best Advance in Creating an Extended Enterprise Learning Program', 2023

Brandon Hall Silver Award for 'Best Sales Training Program for Extended Enterprise', 2023

Brandon Hall Bronze Award for 'Best Advance in Creating a Learning Strategy', 2023

Top Learning Management System to be watched globally, 2022

Brandon Hall Gold Award for 'Best program in Sales Training and Performance', 2022

Brandon Hall Gold Award for 'Best use of Blended Learning', 2022

Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2022

Brandon Hall Bronze Award for 'Best Sales Training Program for Extended Enterprise', 2022

Brandon Hall Gold Award for 'Best Unique Sales Training Program', 2021

Top Training Outsourcing Company to be watched Globally, 2021

Brandon Hall Gold Award for 'Best Advance in Social Impact Innovation', 2021

Top Learning Experience Platform to be watched Globally, 2021

Brandon Hall Silver Award for 'Best Advance in Mobile Learning Technology', 2021

Brandon Hall Bronze Award for ‘Best Advance in Onboarding Technology’, 2021

Brandon Hall Bronze Award for ‘Best Blended Learning Program’, 2020

‘Excellence in Content Development Award’ for impacting business results, 2020

Brandon Hall Silver Award for ‘Best Launch of a Corporate Learning University’, 2019

‘Best Use of Technology for Training Award’ by ET NOW, 2018

HR Excellence Award 2018 for Technology Deployment in HR, 2018

Asia's Most Trusted Training & Skilling Company by IBC, USA, 2018

Ranked #11 amongst India's Great Places to Work®, 2019