• Analysing the focus areas of intervention through the 3-P model- People, Performance and Potential
• Classifying managers into four categories based on their performance and potential- Stars, Backbone, Problem Children, Icebergs

The findings identified are broadly categorized as under:

• Analysis and Decision Making
• Persuading and Influencing
• Relationship Building
• Leadership Skills

• Multiple tools such as psychometric assessment, role plays, in-basket assessment and competency-based interviews were employed
• Customised initiation with respect to the four categories so as to remove redundancy

• A 4-day Pre-Assessment was undertaken for selected target audience
• Individual Reports were generated and the participants were categorized into Novice, Learner, Effective & Expert categories, learning interventions were planned accordingly
• Classroom session: 2-day Experiential Training Sessions were organized based on the inputs & the recommendations of the Development Center
• Management concepts addressing the competencies were identified for this intervention
• Regular knowledge checks were undertaken
• Project/ Simulation: Participants were given projects to execute at their workplace with measurable impact
• Post Assessment: Provided one-on-one coaching and mentoring on defined actionable as a part of the post assessment proceedings- 3 Face-to- Face coaching sessions
• Measured Impact through assessment- IDP, 360 Degree report, 4 coaching calls

• A nine-box grid was designed based on performance and potential assessment
• 47 out of 50 managers were placed in the medium to high range of performance and potential scores in the nine-box grid
• A significant 30 store managers were placed in the key-player and the rising star grids
• 3 store managers were identified as talent risk- these required actions in terms of a Performance Improvement Plan (PIP) while one manager performed exceptionally well in terms of both performance and potential and was rewarded a place in the future leader grid for his excellent talent and consistent performance