5 Dec 2012

Elevating Standards On Level Playing Field – A Case for BFSI

In sectors like BFSI, top line growth is directly linked to growing customer base and increasing number of satisfied customers. One time induction training or a training programme about processes & ways of working  is clearly insufficient to percolate the organizations’ philosophy of ‘Serving the Customer Right’ across geographies and hierarchies. Sustained investments in people development & training to imbibe and exhibit ‘Customer Service Excellence’ at all customer touch points have proven to be much more effective and sustainable.  Download our knowledge paper on the BFSI sector here

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12 Apr 2012

Unlocking Distribution in Sales

More than 19 countries across continents, we have championed one mantra – Mastering Distribution

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