Centum Learning has become a leading Indian Multinational in the learning and development domain by entering into a strategic collaboration with airtel for its African operation. The first-of-its kind agreement of this scale shall impact over 40,000 airtel Africa’s employees and channel partners.

Under this collaboration, airtel has integrated Learning and Development function, especially in the areas of Sales, Distribution and Customer Services, within Centum Learning to enhance productivity and impact business outcomes as its continues to consolidate its footprint in Africa. In a move, that is expected to transform customer experience for African customers, Centum Learning is set to align its learning initiatives to the strategic objectives of airtel in Africa. Centum Learning would therefore play a critical role in replicating the success story of airtel India, in Africa, by building a strong competitive advantage.

As a part of this collaboration, Centum Learning will provide end-to-end learning solutions across roles and business verticals in 16 countries including Burkina Faso, Chad, Congo Brazzaville, Democratic Republic of Congo, Gabon, Ghana, Kenya, Madagascar, Malawi, Niger, Nigeria, Sierra Leone, Tanzania, Uganda, Seychelles and Zambia.

Centum Learning will create new ‘ways of working’ by conducting a need diagnostic study, mapping employees’ competencies, developing role based learning plans, creating customized learning content, delivering robust learning programmes. It would also play a critical role in restructuring business verticals, undertake on-the-job coaching, organize skills labs and measure impact through certification and audits.

Africa Headquarters:
4th Floor, Parkside Towers
Mombasa Road, P.O. Box 73146,
City Square 00 200
Nairobi, Kenya