We at Centum Learning believe in delivering quality Learning & Skill Development solutions that have a direct & measurable impact on client’s key performance indicators.
Any Solution provided becomes obsolete if doesn’t impact your primary objective – your business out comes, bottom line, KPIs to mention a few.Whether it’s maximizing productivity at a retail outlet; improving CSAT scores for a leading telecom client; improving Airport Service Quality scores for a leading international Airport; or sourcing & providing pre-hire training for a global retail giant– all our interventions have one common DNA – i.e. impacting business outcomes.
Whether it’s maximizing productivity at a retail outlet; improving CSAT scores for a leading telecom client; improving Airport Service Quality scores for a leading international Airport; or sourcing & providing pre-hire training for a global retail giant– all our interventions have one common DNA – i.e. impacting business outcomes.
Over the years, Centum Learning has championed the art of impacting business outcomes of global clients across multiple sectors through its customized corporate training programs. While BRIC countries continue to be a ray of hope for the already flattening global economy, the requirement for corporates to be aligned to customer expectations, increase bottom line and improve market share remain the common thread across geographies.
According to the “Foresight 2020” study conducted by the Economist Intelligence Unit, Asia’s overall share of the world economy would increase from its current 35% – 43% between 2005 and 2020. The study further revealed that about 66% of those surveyed believe that knowledge workers in complex roles, requiring advanced communication and judgment skills will be their most valuable employees, and to groom such employees, as much as 38% of them would require training. To address these challenges of: increasing customer service experience; championing sales & distribution and increasing statutory and process compliance, Centum Learning has created a repository of learning & development solutions that could impact your business KPIs directly with its corporate training programs.
As one of the premier corporate training companies in India Centum Learning provides 360 degree solutions using the CENT continuous engagement model. The CENT model integrates the parameters of performance with the organizations culture. Essentially it is a ‘solutions’ architecture with a four stage solution delivery approach.
Our corporate training programs provide holistic solutions and we are committed to a philosophy of excellence. Our corporate training methodologies include:
- Instructor Led Training (ILT) including simulations and role plays
- Experiential Learning (XL) through business simulations and experiences based reflective learning
- Multimedia based learning (MMBL)
- 21+ Countries
- 21 Industry Sectors
- 31+ Languages
- 169+ Cities
- 350+ Global Firms Impacted
- 200,000 Professionals Trained YoY
- 28 Awards & Global Recognition
- 1,200,000 People skilled across Countries
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As we expand on the global stage with a new brand identity giving us the opportunity to present a single, powerful and unified face to our customers, partners and external stakeholders. MORE...