Home » Case Studies

Aligning 300 employees of India’s leading telecom operator to the new product development function

The Task

During the last two years, the client has been focusing on realignment, knowledge upgradation and up-skilling of their entire workforce. While the Enterprise University (EU) format was established by Centum Learning for the client in order to create a competent sales and solutions workforce, a new avatar of the erstwhile entity was required as a natural evolutionary step.

The Process & the Solution:

Centum Learning launched Enterprise University-2.0 for the client with the clear aim of creating client wow and business delight, and delivering business impact. The client portfolio of over 40 products and solutions was mapped on a matrix of multiple parameters such as lines of business, product complexity and product interconnects. The final critical element was to connect the Enterprise University 2.0 with usable remnants of the previous avatar so that the transition of existing workforce into Enterprise University 2.0 was smooth.

Additionally a strategy linking the solution to the strategic objectives of both the business as well as the talent Management function of the organization was put in place. The offerings were woven into two graded career paths – one for the foundation and advanced level graduates of the erstwhile Enterprise University and the other for fresh recruits or sales and solutions workforce hired from industries other than telecom.

The long term objective is to host each of the modules on an E-learning Platform to make Learning available on demand at any place and at any time.

Back to Case Studies

 

  • Linkedin
  • Facebook
  • Twitter
  • YouTube
  • RSS

    Corporate Office »

  • Neelagagan, Mandi Road,
    Sultanpur, Mehrauli,
    New Delhi - 110 030.
    CIN: U74120DL2007PLC158956
    Ph: +91- 4588 1000 / 1200,
    4600 1100
    Fax: 91-11-46001111
    contactus@centumlearning.com


    African Headquarters »

  • Centum Learning Limited
    Parkside Towers, VI Floor
    Mombasa Road
    Box No 73146 00200
    Nairobi
    TEL: +254 733 466436
    +254 788 736382
    contactus.africa@centumlearning.com

    Nepal Office »

  • Centum Learning Ltd.
    6th Floor, Trade Tower Nepal,
    Thapathali, Kathmandu
    PIN: 44600, Nepal
    Ph: +977 – 9801210590
    Fax: +977 – 5111045
    contactus.nepal@centumlearning.com

Copyright © Centum Learning 2013 All Rights Reserved

Reach Us

QUICK QUERY

2 + 4 =

CORPORATE OFFICE

Centum Learning Limited

Neelgagan, Mandi Road, Sultanpur,

Mehrauli, New Delhi-110 030.

Fax:+91-11-46001111

CIN: U74120DL2007PLC158956

Tel: +91- 4588 1000 / 1200 , 4600 1100

For Business Queries, Please contact :
+91- 011 4588 1140 / 4588 1097 9:30 a.m. to 6:30 p.m.)


Write to us

contactus@centumlearning.com

View Map

African Headquarters

Centum Learning Limited

Parkside Towers, VI Floor

Mombasa Road

Box No 73146 00200

Nairobi

TEL: +254 733 466436
+254 788 736382

Write to us

contactus.africa@centumlearning.com

Nepal Office »

Centum Learning Ltd.
6th Floor, Trade Tower Nepal,
Thapathali, Kathmandu
PIN: 44600, Nepal
Ph: +977 – 9801210590
Fax: +977 – 5111045

Subcribe to Updates

Subscribe to latest updates from Centum Learning