Youth: The Ace up Africa’s Sleeves
Dominic Musili, Nairobi, Kenya

Dominic Musili, Nairobi, KenyaLife is like a game of cards. You are never aware of all the cards, and only the one who knows how to use his set of cards, wins the game. Africa has several good cards in the form of natural and other resources but the ace up its sleeves is its youth.

Dominic Musili is one such case. However, in absence of any guidance, life became difficult for him. When he joined Airtel, he was an introvert and this aspect of his personality was his biggest barrier to growth. But, today, he says, "after attending training from Centum Learning, I have become a more confident and an outgoing individual only because I know my job much better now and that helps me connect better with my customers".

He further thanks Centum Learning for motivating him and providing an opportunity to improve himself as an individual. He says, "when we have complex issues with customers, we ask her (the coach) to intervene and she, after her own research, gives us the information we need and guides us through the problem. This support really helps us perform our duties better and excel in the career we have chosen for ourselves."

"I have become more confident and an outgoing individual because now I know my job and can connect better with my customers".

 

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African Headquarters

Centum Learning Limited

Parkside Towers, VI Floor

Mombasa Road

Box No 73146 00200

Nairobi

TEL: +254 733 466436
+254 788 736382

Write to us

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Nepal Office »

Centum Learning Ltd.
6th Floor, Trade Tower Nepal,
Thapathali, Kathmandu
PIN: 44600, Nepal
Ph: +977 – 9801210590
Fax: +977 – 5111045

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